Purchases Orders, Sales Orders and General Enquiries
Can be sent through as normal to [email protected]
Please note these will be processed in the order they are received once we re-open for business.
For service and technical support:
Drinking Water Products (water coolers, fountains)
Please fill out the contact form with your details to log a job with our help desk, which will be actioned in priority order on our return from leave.
If your problem is urgent and related to a water leak, we recommend first and foremost you isolate the water supply leading to the water cooler. If you require the assistance of a licensed plumber to achieve this, please contact your preferred local plumber for assistance. Please then log a service job through the form on the right hand side which will be actioned in priority order on our return from leave.
If your problem is urgent and related to another issue such as not cooling, or any other electrical problem, we recommend you immediately switch off the power to the unit and then log a service job through the form on the right hand side which will be actioned in priority order on our return from leave.
Industrial Chilling Products
Please contact your local HVAC Refrigeration company to lodge a job directly. A list of our preferred agents is listed below, however not exhaustive especially in remote areas.
New South Wales
- Sydney: Cold-Rite Refrigeration – 1300 336 628 – www.cold-rite.com.au
- Newcastle: Coles Refrigeration – 02 4957 0221 – http://www.colesrefrigeration.com.au/service/
- Melbourne: Arrowsmith & Grant – 03 9706 6655 – http://arrowsmithgrant.com.au/service-and-maintenance.html
- Brisbane: Arrow Mechanical Services – 0414 040 339 – http://www.arrowmech.com.au/
- Adelaide: Air Comfort Services – 08 8360 5252 – https://aircomfortservices.com.au/
- Adelaide: National Air Conditioning – 08 8340 4222 – https://www.nationalairgroup.com.au/contact-us.html
- Perth: L&N Refrigeration – 0418 940 044
- Canberra: Stephen Petrac – 0429 082 402
- Darwin: FRM Refrigeration: 08 8984 3722
User Manual Downloads
Chiller Sales Brochure