Looking for industrial chillers? Click here
Looking for industrial chillers? Click here
Our service division specialises in aftermarket chiller service, heat pumps and CRAC systems including all sales, installation, service, maintenance, repairs and breakdowns.
Our mission is to provide exceptional aftermarket service, installation services and maintenance programs to our customers to protect and ensure the best possible operation of their capital equipment investment.
Our team of service technicians specialises in the full range of services in a wide variety of industries that require industrial chilled water. We specialise in project management of all installs, big or small, creation of professional preventative maintenance programs, prompt and reliable repairs when you need us the most and refurbishment of existing chillers to ensure a long lifecycle of your investment. Ongoing training and development programs ensure our technicians are up-to-date with current technologies.
Our Services
Additional Services
Industries We Service
We offer installation of our extensive range into any environment, big, small, tight, wide, local and remote. Anything is possible. We understand a long-life cycle of your capital equipment purchase beings at the point of installation. We pride ourselves on our quality of work and our technician’s attention to detail. Our installation service includes a four-step process.
Step 1: Analysing your existing process equipment and understanding your refrigeration needs now and into the future.
Step 2: Identifying the best refrigeration equipment necessary to meet your needs and budget
Step 3: Project managing the installation project from pre-planning through to completion.
Step 4: Creation of a post installation preventative maintenance program and service contract to ensure ongoing service and support.
Having a comprehensive preventative maintenance plan is essential in protecting your investment to maximise the lifecycle of your investment.
Having your equipment serviced by our factory-trained professionals at regular intervals has been proven to decrease breakdown occurrences. Any machinery that has moving parts, service at regular intervals is critical to ensure your chiller runs smoothly and efficiently. We can tailor preventive maintenance programs to suit your needs and budget.
At Aqua Cooler we understand breakdowns need to be responded to fast.
Our team is available to respond to critical breakdowns. Our service vehicles carry a wide range of equipment and refrigerant gas to carry out repairs and get your system back up online fast.
Fast response times for all customer enquiries and support requests.
24/7 support via phone, email, or online, with comprehensive service level agreements.
A network of highly vetted in-house and subcontractor technicians across Australia.
3-year warranty on most chillers with preventative maintenance programs for extended equipment longevity.
Customisable service contracts with flexible levels and terms based on your needs and location.
We provide technicians with all necessary documentation and training to ensure efficient maintenance and repairs for Aqua Chiller equipment.
